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Supplier Wild Tropical Butterflies & Insects and Moths from Peru of Quality fine of our Products Handicraft material Provider Entomological Tropical of jungle.We are registered with the Merchants of Peru formally with RUC: 20447397804 Our merchandise is sold with export documents issued by the Ministry of Peru

Shipping & Returns

Shipping and Returns

How are specimens posted and how much will it cost?

All specimens are shipped unset in individual paper

envelopes. They are well packaged in strong shipping

boxes with plenty of soft foam cushioning to protect them

during transit. We ship across the globe via EMS Peruvian Post.

A variety of postage options are available. To view

shipping costs to your area, add the desired items to your

shopping cart and click 'view cart'. If the prices shown in

the shopping cart show the dafult ,'Store House Insects of peru ',

you can click 'change' under 'destination' and enter your

own country/region. Alternatively you can register for an

account and add your address and the shopping cart will

automatically display shipping rates to the address stored

within your account. Shipping rates are also displayed at

the checkout before you process your final order.

How long do orders take to reach me?

Orders are usually shipped within 2 working days using

standard airmail. As a guide, mail from Australia to the

U.S.A. usually takes between one and two weeks, all

things going well. However, mail may take longer at busy

times of the year such as Christmas, or delays in customs

and quarantine. You will be emailed when your order has

been shipped. Customers in Russia, please note that due

to problems currently within the Russian postal service,

parcels are taking up to at least three months to be delivered.

What if my order goes missing or is damaged during transit?

If your package does not arrive after two months it will be

deemed lost and (House Insects Of Peru) will reship your order at

no cost to you. For customers in Russia, due to lengthy

delivery times in your country, you will need to wait four

months before we will reship your order. If your order is

damaged during transit, the item/s will be replaced or you

will receive a full refund for the damaged items (excludes)

antenna damage, or leg damage in the case of beetle

specimens, due to postal shock). Evidence of damage

must be given to (House Insects Of Peru) prior to a replacment or

refund being given. Such evidence could be a photograph

or the return of the damaged specimens (House Insects Of peru)

will not be liable for postage costs asociated with the

return of the specimens).

What if I don't like what I ordered?

If you do not like what you ordered you will receive a full

refund (excluding all postage costs) upon the return of the

goods to (House Insect Of Peru)sin the same condition as they

were received.

Can I cancel my order if I change my mind?

Provided that the order has not been shipped, you may

cancel your order. Simply contact to House Insects Of Peru using the

'contact us e-mail and your order will be cancelled.

Atentamente

House Insects of Peru E.i.r.Ltda.

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